If we can have a computer do the work for us, we should. However, there will still be activities, which require manual intervention or which have not yet been automated, like data entry, SAE processing, document scanning and processing. These types of transactional activities can take up a lot of your study managers time, time they cannot spend on making sure patients are recruited and data are made electronically available.

We can work with you as a customer by providing a dedicated team which will take over the responsibility for the transactional activities. We will manage the transition of the work to India. Metrics can be made available to enhance the transparency and performance of these off-shored activities.